DryFire 

Clay and game shooting simulators

This web site is under construction and contains details of products that will become available in 2024. Details of current DryFire products may be found at: www.dryfire.com

Software, User Guides and support

Software downloads

Notes:

  • DPS and DLS use the same software.
  • We regret that we cannot support operating systems older than those listed above.
  • We regret that we cannot support older version of DLS - the current version has two heads and a black case.

User Guides

Access to the User Guide when using DryFire

DPS connects to your PC/laptop via Wi-Fi, this means you cannot read the User Guide while using DryFire unless you disconnect from DPS and connect to the Internet via your home Wi-Fi router.

We recommend you access the User Guide with your smartphone or tablet - that way you have all the information in your hand while setting things up and using DryFire - including:

Support requests

The DryFire software contains a built-in function to request support.

  • Click on "Settings", then "Support" then "Contact support".
  • Enter your email address.
  • Provide a brief description of the problem.
  • Click on "Send".

As well as sending us your details, the software will also send us very detailed log files so we can set up a system in exactly the same way as yours. This is vitally important because we can't fix things we can't see.

After we receive you request we may contact you by email for more details.

Before requesting help

Please check:

Our latest software, version 5.4, was released in May, 2022.

DryFire is a "mature" product that has been on the market for over 20 years. It is not impossible to find bugs in the software - if we find any, we fix them!

So, before contacting us, please check the documentation available here. An hour's careful reading will have you shooting at targets, and getting detailed feedback, far faster than contacting us.

Let's be honest, DryFire contains a lot of functions to improve your shooting and it will take time for you to get the best out of it. Reading the User Guide a couple of times would be a good start - we wrote it to help you but, if it doesn't help, we will rewrite it!

Don't get us wrong, if you have a problem not covered by the documentation, we will help you resolve it - we are proud of DryFire and we want you to enjoy the benefits it provides.

Returning a unit

Please don't send a system to us before letting us know why your want to return the unit.

Please click here if we ask you to return a system for any reason.

Note about older software and hardware

Like many software and hardware companies we try to provide support for our systems for as long as possible - even beyond the warranty period.

However, we cannot continue to support old hardware and software for ever for a number of reasons:

  • The people who wrote it, or designed, it may have left the company, retired or died.
  • We cannot keep examples of every hardware item we manufacture - we simply don't have the kit to try things on.
  • Software tools (provided by others - like Microsoft) go out of date and are no longer supported.

So, we have to draw a line.

DryFire is a Wordcraft International product